Terms and Conditions

Welcome to Beauty Mums & Babies (BMB)!

These terms and conditions outline the rules and regulations for any and all purchases on Lady Raffles International Pte Ltd’s Website, located at https://beautymumsbabies.com/

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Singapore. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Privacy Policy

By submitting your information to Lady Raffles International Pte Ltd and its affiliates, we assume you accept these terms and conditions and hereby give consent to allow Lady Raffles International Pte Ltd and its affiliates to use, disclose, store, retain and/or process all personal data and information that are provided to Lady Raffles International Pte Ltd for marketing or research and analysis purposes and providing marketing and/or promotional information related to products and/or services that Lady Raffles International Pte Ltd believe may be of my interest or may benefit me, by modes of communication including electronic transmission via email newsletters or voice call through phone, SMS to my telephone number(s). Do not continue if you do not agree to take all of the terms and conditions stated on this page. 

For the full privacy policy, read here.

 

Terms and Conditions:

  • Commencement of Services: Services may commence as follows:
    • Prenatal services may commence anytime between 20 to 36 weeks of pregnancy.
      • If Customer wishes to proceed with a Prenatal service after 36 weeks, he/she is required to produce a Doctor’s letter of approval for the service.
    • Postnatal services may commence seven (7) days after normal delivery, and three (3) weeks after caesarean delivery.
    • Lactation services may commence one (1) day after delivery.
    • For all other services, please contact enquiry@beautymumsbabies.com.
  • Availability of services: All services are available island-wide, except Sentosa and Tuas. Additional surcharges may apply.
  • Deposit payments: All deposit payments must be paid in full at the time of purchase on the website or before commencement of services.
  • Balance payments: All remaining payments must be paid in full one (1) day before commencement of services via cheque, bank transfer or cash to the Company. BMB reserves the right to terminate any services if payments are not paid on time.
  • Service cancellations; Should Customer cancel an order, an admin cancellation fee of 10% will be deducted from the total payment and the remaining balance will be made to the Customer within 21 days via bank transfer. After an order is successfully cancelled, this order cannot be reinstated.
    • Postponement, cancellation or rescheduling of services have to be requested one (1) working day in advance. Subject to availability.
  • Package validity: All packages have a validity of 12 months (1 year) from the date of purchase. No extension will be granted to Customers unless subject to BMB approval.
    • First-trial Baby Massage vouchers have a validity of 6 months from the date of purchase.
    • First-trial Prenatal Massage and Pregnancy Facial vouchers have a validity of 2 months from the date of purchase.
    • First-trial vouchers are non-exchangeable, redeemable or refundable for cash.
  • Vouchers cannot be used in conjunction with any other offer/promotion/discount voucher.
  • Cooling-off Period: Customer may enjoy a cooling-off period of at least 5 working days to seek a refund of payments made if they do not wish to proceed with the services offered. Cooling-off period is not applicable for services which have been utilised, packages listed under promotions, gift vouchers and/or trial vouchers.
  • Refunds: No refunds will be issued after the cooling period has passed. Refund inquiries under special circumstances will be handled on a case-by-case basis.
    • To be eligible for a refund or exchange, your purchase must be unused and come with a receipt or proof of purchase.
  • Transfer of Services: All transfer inquiries are handled on a case-by-case basis. For transferable ala carte services or packages (except for gift vouchers, trial vouchers and/or promo packages), the Customer is required to provide details of the transferee to us via email at enquiry@beautymumsbabies.com
  • Force Majeure: Under no circumstances, BMB shall not be responsible/liable for any failure/delay in performance of its obligation here arising out of/caused by, either directly or indirectly, forces beyond its control including but not limited to: strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural disasters or acts of God, epidemics or pandemics. Should above-mentioned circumstances happen before or after commencement of services, services may be postponed subject to BMB approval.
  • Waiver of Liability: By engaging BMB and its services and/or products, the Customer hereby acknowledges that:
    • All information disclosed to BMB with respect to his/her medical history, the contraindications to the treatments, lifestyles and habits are true to the best of his/her knowledge.
    • BMB and its employees do not diagnose illness or disease or perform any spinal manipulation, nor prescribe any medical treatment.
    • All services provided are not a substitute for a medical examination or diagnosis by a qualified healthcare provider.
    • He/she must inform the therapist immediately if he/she experience any pain or discomfort so that the treatment method may be adjusted to his/her comfort level.
    • He/she agrees to give informed consent to the services ordered.
    • He/she agrees to assume full responsibility for any risks, injuries or damages, known or unknown, which he/she might incur as a result of participating in the treatment, and knowingly, voluntarily and expressly waive any claim he/she may have against BMB, or their agents or employees for injury or damages that he/she may sustain as a result of his/her participation.
    • He/she agrees that he/she, their heirs or legal representatives forever, absolutely and irrevocably release waive, discharge and convenant not to sue for any injury or death caused by their negligence or other acts.

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Beauty Mums & Babies @ Paragon
290 Orchard Road, #14 -11/12, Singapore 238859
T: +65 6235 0688
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