Refund Policy

  • Cooling-off Period for ALL purchases

Consumers enjoy a cooling-off period of at least 5 working days to seek a full refund of payments made if they do not wish to proceed with the services offered. Cooling-off period is not applicable for services which have been utilised.

  • Refunds & Exchanges for FACIALS & MASSAGES

Our cooling period lasts 5 days. If 5 days have gone by since your purchase, unfortunately, no refunds or exchanges can be made. To be eligible for a refund or exchange, your purchase must be unused. To complete your refund or exchange, we require a receipt or proof of purchase.

Refundable items include:
– Ala carte services
– Service packages

Non-refundable items:
– Gift vouchers

Once your request is received, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or a cheque will be mailed to your billing address, within 5-7 business days.

  • Refunds & Exchanges for YOGA CLASSES

Our cooling period lasts 5 days. If 5 days have gone by since your purchase, unfortunately, no refunds or exchanges can be made. To be eligible for a refund or exchange, your purchase must be unused. To complete your refund or exchange, we require a receipt or proof of purchase.

Cancellation terms:
– Cancellations of bookings have to be done at least 24 hours prior to the class.  Late cancellations will result in the session being utilised as absent.

  • Refunds & Exchanges for WORKSHOPS

In the event of any cancellation, Customer will only be refunded 50% of course fees if cancellation is requested more than 7 days before the course commences.

Within 7 days of and after the course commencement date, there will be no refunds.

For any questions or queries, please contact us at enquiry@beautymumsbabies.com.

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Beauty Mums & Babies Paragon
290 Orchard Road, #14 -11/12, S238859
T. +65 6235 0688/ 6235 5990 / 8818 5033

BMB @ BOVE
3 Temasek Blvd, #02-728
Suntec City Tower 4, S038983
T. +65 8121 8133