May 2020: Changes to Operational Hours due to Circuit Breaker for COVID-19
Dear Valued Clients,
We hope each and every one of you are keeping yourselves heathy during these times. We are very excited to be serving you once again, however we do regret to inform you of our extended closure.
Lady Raffles International Pte Ltd and Beauty Mums & Babies (BMB) will extend the temporary closure of our spa outlet beyond 2 June 2020 until further notice. This is in line with the MOH advisory on 19 May 2020 on the resumption of services in phases after the end of the circuit breaker.
We would like to assure you that we are working hard behind the scenes as well to ensure that our mummies, babies and valued clients will be able to enjoy your much-needed massages, facials and slimming therapies soonest.
For clients who have made your appointments with us from 2 June 2020 onwards, please rest assured that our therapists will be in touch with you to reschedule your appointments and have the service validity dates extended as well.
- All packages, first-trials, vouchers and ala carte services purchased with us will now be given a 12-month extension to the validity. (i.e. Expiry date is 21 April 2021, new expiry date is 21 April 2022).
- Appointments made during our closure period will be rescheduled. Please note that our landline 6235 0688 may be overwhelmed during this time. Hence, we would appreciate it very much if you could send us a WhatsApp text at 8818 5033 / 9728 6794 (NEW) and we will revert to your enquiry as soon as possible.
- Home-service appointments will also be paused during our temporary closure.
We will remain in touch with all of our clients via our landline, WhatsApp, email as well as our social media platforms. Do give us a follow on our Facebook and Instagram pages to stay updated with our announcements, promotions, online events as well as as a means of communication should you have any inquiry.
We thank you for trusting BMB & Lady Raffles International for all your pregnancy needs. Stay updated, stay safe, and know that we are still very excited to serve you as soon as the situation improves.
Have questions about your pregnancy & breastfeeding journey during this time? We ask our experts here: https://beautymumsbabies.com/blog/pregnancy-facts-covid19/
Lots of love,
The Management of Beauty Mums & Babies (BMB) & Lady Raffles International Pte Ltd
Jan 2020: Safety Precautions Added Against the Wuhan Coronavirus (2019-NCOV)
- We have taken additional measures to ensure the highest safety standards for our clients, therapists and others. Protecting our loved ones is important to us, and we advise clients who experience symptoms and/or are feeling unwell to inform us before coming for your appointments. You may contact us at 6235 0688.
- The following measures are taken in our spa for our clients’ safety:
- Staff’s recent travels and health conditions are being monitored closely.
- Staff are reminded to practice good personal hygiene to ensure that they are fit to work.
- Staff are well-trained in observing good hygiene within the spa premises and in our clients’ homes.
- Staff are required to don on face masks at all times.
- Common surfaces like tabletops and counters are frequently sanitized and wiped down.
- Rooms are frequently sanitized and towels are changed after every client.
- Signages and notices are displayed in our spa to remind clients to wash their hands before and after their sessions.
- We urge our clients to keep themselves informed of the situation in Singapore by only referring to credible sources.
Sept 2019: Notice of Intent to Cease Operations
- Our operations at 125 Devonshire will cease its operations with immediate effect. It will be undergoing further maintenance to ensure safety and the best hydrotherapy services for your little ones. We appreciate your kind patience and understanding as we work to improve ourselves for the benefits of our clients.
- Only BB Hydrotherapy sessions will be affected during this period. Baby Massages will be held at our Paragon outlet, Tower 1 Lobby F #14-11/12 Singapore 238859.
- All clients with existing vouchers & packages for BB Spa / Hydrotherapy services will be converted to Baby Massages and are redeemable at our Paragon outlet.
For more information, contact us at email@example.com or call us at 6235 0688.
BMB @ Paragon: 290 Orchard Road, Paragon Tower 1 (Lobby F), #14 -11/12, Singapore 238859